Privacy Policy
Last Updated: January 20, 2026
Thank you for visiting the Reform Recovery Center website. This Privacy Policy explains how Reform Recovery Center (“Reform,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information collected through our website and our communications, including email and automated text messaging (SMS).
By using this website or submitting personal information, you agree to the practices described in this Privacy Policy. This policy may be updated from time to time. Any changes will be posted on this page and will apply only on a going-forward basis.
We do not share personal information with third parties for marketing purposes.
Collection of Information
Information You Voluntarily Provide
We collect personally identifiable information when voluntarily submitted by visitors, including but not limited to:
Name
Email address
Phone number
Address (if provided)
Information submitted through contact, intake, or inquiry forms
This information is used to respond to your requests, provide services, communicate with you, and share relevant information about our programs and services. You may opt out of marketing communications at any time.
Automated SMS Information
If you opt in to receive text messages from Reform Recovery Center, we may collect:
Your mobile phone number
Your name (if provided)
Communication preferences
Message interaction data (such as delivery confirmations and responses)
This information is collected when you submit a website form, provide consent verbally or electronically, or otherwise opt in to receive SMS communications.
Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include [response to inquiries, real-time texts to ask and answer questions about our services, appointment scheduling and confirmations, follow-up].
Program frequency: You can expect to receive 10 messages per month from us. You will receive at most one automated message per day from us.
Opt out: You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you
have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://reformrecoverycenter.
Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
Privacy: If you have any questions regarding privacy, please read our privacy policy at https://
Website Analytics & Automatically Collected Information
This website uses Google Analytics, which uses cookies and similar technologies to collect standard internet log information and visitor behavior information in an anonymous form. Information collected may include:
IP address
Browser type and operating system
Pages visited and time spent on the site
Referring website
The information generated by cookies is transmitted to Google and used to evaluate website usage and compile reports on website activity.
We do not allow Google Analytics or any third party to collect personally identifiable information (PII) through this tool. Google does not associate your IP address with any other data held by Google. We do not link analytics data with personally identifiable information unless you explicitly submit such information via a website form.
Google Analytics’ privacy practices are available at:
https://policies.google.com/
Cookies and Tracking Technologies
This website may use cookies and tracking technologies depending on available features. Cookies help:
Analyze site traffic
Improve website functionality
Customize user experience
Cookies do not collect personal information by themselves. However, if you previously provided personally identifiable information, cookies may be associated with that information. Aggregate, non-identifiable data may be shared with third parties.
You may manage or disable cookies through your browser settings. Additional information about cookies is available from the Interactive Advertising Bureau (IAB).
Use of Personal Information
We use collected information to:
Respond to inquiries and requests
Provide services and program information
Send appointment reminders and follow-ups
Communicate via email or SMS (with consent)
Improve our website, services, and outreach
Consent to receive text messages is not a condition of treatment or services.
Email Communications
All marketing emails include an unsubscribe link. You may opt out at any time.
Distribution and Disclosure of Information
We do not sell, rent, or share personal information or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.
We may share information only:
With trusted service providers who assist us in operating our website, email, or SMS communications (under confidentiality obligations)
With governmental agencies or other entities when required by law
To prevent fraud, unauthorized transactions, or security threats
Information shared for these purposes is not used for third-party marketing.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. Access is limited to authorized employees, agents, and contractors who are required to keep information confidential.
Your Privacy Rights
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Privacy Contact Information
If you have any questions, concerns, or comments about this Privacy Policy, please contact:
Reform Recovery Center
hr@reformrecoverycenter.com
818-590-5189